Data Handling Policy

Effective Date: 03/04/2026

StreetBuzz (“we”, “our”, “us”) is committed to handling user data responsibly and transparently. This policy outlines how we store, manage, and protect data collected through our platform.

1. Overview

StreetBuzz collects and processes data to:

  • Operate and maintain the Platform
  • Support user accounts and verification
  • Enable content sharing and moderation
  • Improve platform performance and safety

2. Data Storage

User data is stored using third-party infrastructure providers.

This may include cloud-based services that securely store:

  • Account information
  • User-generated content
  • Platform activity data

We take reasonable steps to ensure data is handled securely.

3. Data Access

Access to user data is limited to:

  • Authorised personnel
  • Service providers supporting platform functionality

Access is granted only where necessary for:

  • Platform operation
  • Maintenance
  • Safety and moderation

4. Data Security

We take reasonable measures to reduce the risk of unauthorised access, including:

  • Secure system architecture
  • Controlled access to systems
  • Use of standard security practices

However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain data:

  • While accounts remain active
  • As required for legal, safety, and operational purposes

We may retain certain information where necessary to:

  • Prevent misuse
  • Enforce our policies
  • Comply with legal obligations

6. Data Deletion

Users may request deletion of their account and associated data.

We will take reasonable steps to process deletion requests, noting that:

  • Some data may be retained where required for legal or operational reasons
  • Residual data may remain in backups for a limited period

7. Third-Party Services

StreetBuzz relies on third-party providers to operate the platform.

These providers may process data on our behalf in accordance with their own systems and policies.

8. Policy Updates

We may update this policy from time to time. Continued use of the Platform constitutes acceptance of any updates.

9. Contact

For data-related enquiries:
hello@streetbuzz.com.au